Shipping time
Most Pro orders are shipping in 2 - 3 weeks; larger orders may require a longer lead time.
All orders ship via Ground Service. Transit times from Maryland range from 1-5 business days depending on your location in the country.
You will receive an e-mail with tracking information when your order is shipped.
We manufacture and ship all Kuranda Beds and accessories out of Glen Burnie, Maryland.
Returns / Exchanges
Returns / Exchanges are accepted within 30 days of order delivery.
Return shipping costs are the responsibility of the customer.
Restocking fees may apply depending on the condition of the products upon return.
Please call customer service to initiate your return or exchange request, 800-752-5308.